eProcess Manager® - Business Development Solution

Easily Align Business Processes with the Organization’s Goals and Vision

WITH ePROCESSMANAGER® YOU CAN:

• Capture the Corporate Strategy
• Build, assign and track strategic initiatives
• Prioritize and document business processes in alignment with corporate objectives. Identify operation and financial impact
• Publish process to an intranet in an easy to navigate self service training format

This means your system can now:

• Easily train new employees consistently with your corporate proven practices
• Improve empowerment and communication throughout the organization
• Provide an environment of empowerment and focus on improving processes in the organization

Business Process Management is about focusing on an organization’s resources and activities to most effectively accomplish their corporate goals and objectives.

Today’s successful leaders have the ability to achieve their organization’s goals and objectives because they communicate and empower these initiatives to management and employees. Once the goals and objectives are clearly defined, the people, processes and technology plans can be implemented so the organization can execute with an understanding of the desired results leading to a company’s optimal performance.

Documentation of the organization’s functional areas’ goals, objectives and key processes of the organization are one of the first steps to building a continuous business improvement model. Identifying risk and operational controls within the process will lead to an improved bottom line. One of the benefits a company will notice are consistent results. As problems arise, management can analyze and collaborate about the process until the desired results are achieved.

Employee training and understanding of the process are critical at this stage, but you will find well-trained people executing well-defined processes and with the right technology will leave you attaining your organizational vision.

Establishing SMART Well Balanced Goals Will Lead an Organization to their Vision

Leveraging industry standards, eProcessManager® positions management teams to build accountability into the strategy by aligning with the process. The process of establishing control, opportunity and issue resolution objectives at the process level will assure good practices are thought out by Process Owners.

We use the SMART goal setting methodology to ensure the goals are specific, measurable, attainable, responsibility is assigned and they are time-bound.

We use a balanced approach to goal setting, by allocating the goals to definable perspectives. We use Robert Kaplan and David Norton’s balanced scorecard approach to designing strategy by allocating goals to the perspectives. This balanced approach allows organizations to move toward their vision in a much more effective way.

Easily Map and Document Your Processes

eProcessManager® positions your company for the rapid understanding, capture and development of you business processes in alignment with your corporate strategies. Once documented, the process can be published to a self-service format on your intranet for visibility for the entire team.

eProcessManager® allows you to link virtually any document, spreadsheet, form or ERP screen into your process documentation.

Our “Best Practice Templates” will give you a head start saving months of documentation time.

eProcessManager® is the standard for all types of documentation projects where you are trying to provide clarity and purpose in a consistent format.

eProcessMonitor™ - Business Activity Monitor (BAM)

Monitoring Changing Business Conditions to Create a More Responsive Company

ePROCESSMONITOR™ ALLOWS YOUR TEAM TO:

• Monitor date—and time—sensitive events and controls with your organization
• Check status of data, such as credit holds, inventory thresholds, sales ratios, urgency levels, and priority client transactions
• Merge data into email messages
• Pass data, files, and messages to the next person in the pipeline

This means your system can now:

• Keep employees informed for better decision making
• Improve customer service and retain customers longer

Business Activity Monitoring (BAM) provides the ability to monitor and disseminate critical business information to the right people at the right time. eProcessMonitor™ integrates this automated monitoring capability into the process management system by providing real-time access to critical performance indicators and controls within your existing corporate systems. ePM’s BAM system collects, updates and analyzes related Key Performance and Compliance Indicators (KPI’s and CPI’s) and positions organizations to assure their processes are operating efficiently and effectively.

Implementing ePM Business Activity Monitoring System with eProcessManager® can be your shortcut to efficient operations and the security that your processes are in alignment with your corporate strategy.

eProcessManager®, eProcessMonitor™ and ePerformanceManager™ provides a powerful management solution to keep your company on track with it’s vision.

Our founding premise of optimizing an organization’s performance comes from the effective integration of people, process and technology. eProcessMonitor™ allows management to be alerted any time any of these components are not achieving the desired results.

Companies Start Moving Faster and more Reliably

Leveraging industry standards, eProcessMonitor™ can monitor scores of back-end transactional databases, processes and software programs. This includes department tools (even legacy systems) in accounting, e-commerce, manufacturing, order management, inventory tracking, sales automation and human resources administration.

It only takes a few minutes to set up the business rules and schedules for eProcessMonitor™ to follow. Establish detective oriented controls to prevent erroneous shipments, assure proper credit review has taken place and assure sales people have made all of the required sales contacts timely. Your limitation is your creativity!

eProcessMonitor™ Moves You From Reactive to Proactive

When eProcessMonitor™ detects a delivery schedule change for a national hard goods distributor, it finds out all the custoers who are affected and notifies them of the delay. Once the product is available, eProcessMonitor™ is set up to e-mail the customer and sales representative when the product is forecasted to be delivered. eProcessMonitor™ could also be configured to offer them a discount on the purchase for their patience and alerts their corresponding sales representatives. It then notifies the customer and sales representative when the product is actually in stock and ready to ship.

What eProcessMonitor™ does isn’t simple, but putting it to work is.

To use eProcessManager®, there is no need for complex programming, highly skilled IS personnel or expensive consultants. There is no SQL statements to write, no DLLs to create and no Windows API or scripting required. All you need to do is decide which tasks or circumstances should trigger an email, and then eProcessManager® executes your instructions. Build those missing business controls in minutes instead of weeks with our easy to use interface.